ISCOM 472 Phoenix Courses

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Resources: Need for a Lean Initiatives Paper, As-Is Process Flowchart and Paper, and To-Be Process Flowchart and Paper

Write a 700- to 1,050-word paper recommending and evaluating the selected business process improvement plan for your selected organization.

Include in your paper the metrics and processes to sustain your planned improvements.
Compare and contrast the various measurement techniques used to evaluate a new process.
Develop the metrics to quantify the level of improvement in your selected processes.

Format your paper consistent with APA guidelines.

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Choose a local business establishment, such as a car wash, fast food, dry cleaner, or doctor’s office check-in.

Observe and document the process steps followed.

Write a 700- to 1,050-word analysis in which you:

Explain the JIT philosophy.
Identify the customer expectations for the service and/or product.
Describe the production process steps observed.
Diagram a process flowchart.
Describe the standardized and non-standardized process steps.
State your opinion concerning the process. effectiveness, efficiency, and measurements.
Make recommendations for improving the process.
Be sure to properly cite your sources.

Format your paper consistent with APA guidelines.

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Resources: Need for a Lean Initiatives Paper and As-Is Process Flowchart and Paper

Create a To-Be Process Flowchart for the process identified that requires improvement for your selected organization.

Write a 700- to 1,400-word paper in which you describe at least three problem analysis tools that you applied to develop the process flowchart.

Identify which of the three (cycle-time, quality, and cost) categories of process improvements your To-Be process addressed.

Identify potential challenges in implementing your process changes.

Format your paper consistent with APA guidelines.

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Write a 1,050- to 1,400-word paper, usingyour own organization or one with which you are familiar.

Identify the three categories of improvements (cycle-time, quality, and cost) that may be applied to an organizational process.

Address the following in your paper:

Describewhat challenges the selected organization may face in implementing the improvements.
Recommendhow the organization may resolve resistance to change.

Format your paper consistent with APA guidelines.